Complaints Handler - Emails/Letters Full Time and Permanent £24,570 Office Hours You will play an integral role within the complaints team, responding to both customer complaints and third-party communications received by email, letter, and phone call. You will be a confident decision maker and have a comprehensive understanding of the clients, the processes, industry compliance and regulatory requirements. We are looking for you to have relevant experience handling complaints, Grade C/4 or higher in GCSE English and be self moti...

Customer Service Representative- Full Time- Permanent- Office Based Office Hours - £25,000 + annual Bonus Duties Ability to provide Customer Service to existing customers over the phone, webchat & Email. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high-volume production environment. Should follow various communication scripts/canned responses/email templates when communicating to the customers. Ability to handle a high volume of calls, chats, and emails with varying...