Building World-Class
Sales and
Service Teams

If you're looking to grow your contact centre team, you're in the right place.

At Uniting People, we've been working alongside our call centre partners for more than a decade, building them incredible sales and service teams. Whether it's on-floor consultants, team leaders and managers or operational staff, our robust recruitment process takes the headache out of finding incredible people to join your team.

OUR CONTACT CENTRE TALENT HUBS ///

Sales

Whether you're looking for a telesales superstar or a sales manager to keep the team on track, we know what it takes to thrive in your industry and we'll find exactly the right people for the role.

Service

Customer service is at the heart of every business, so it's vital that you have the right people to represent your business when you need it. With extensive experience providing service, claims and retention staff to call centres across the UK, we can help.

Operations

Keeping everything running so your consultants can perform takes a huge team effort. That's why we put just as much emphasis on our back-office and operation searches as we do front of house.

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Our
Process

01 ///

The Search

Finding the right people that align to your business objective and vision is where we come into our own.

  • We'll reach out to our ever-expanding network of trusted contacts
  • We'll take a rigorous brief and ensure that we match you with the right person for your role

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Multiple Hires

Re-structuring teams or running multiple hiring campaigns to deliver against time-sensitive projects is something we're well-versed in. Working alongside you, we'll build a bespoke strategy to attract and build a competent workforce that can deliver for you from day one.

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Diversity & Inclusion

We're committed to working with our clients to build teams that are representative of our communities. That means working with professionals that reflect a diverse mix of gender, race, background, skills and experience.

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Complete Contractor Care

Contractors are an integral part of our business, having worked alongside contract professionals for more than a decade, we're committed to providing an outstanding service and value-add systems to make their projects run as smoothly as possible.

PARTNERS ///

Case Studies

CANDIDATES ///

Latest Call Centre Jobs

Customer Advisor

Stoke-on-Trent 23K + Bonus Permanent

Telephone Advisor £23,000 + Bonus Monday to Friday mainly Stoke-on-Trent We are recruiting for a leading client based in the heart of Stoke, they are looking to expand their experienced debt collection team. Our client offers a great training programme and on-going development and train...