Payroll SME

The Role

As a Payroll lead you must have a solid knowledge on UK Payroll, managing a good customer relationship and being agile working with the distributed team across locations.

Key responsibilities:

• Vendor Management of on shore Client and Service Provider
• Clear understanding of KPI/SLA requirements
• SME or go to person for UK Payroll queries
• Ensure policies and procedures are followed and Zero noncompliance across the engagement
• Ensure the Service Levels are met consistently
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Mentor and guide distributed team

Your Profile

 Essential skills/knowledge/experience: 

• End-to-end knowledge of UK Payroll (SME)
• Full knowledge of UK Year Start/End activities as well as managing UAT/UVT event
• Ability to guide and mentor Offshore Team
• Analytical mindset
• Proven Process Improvement Champion
• Ability to resolve complex and challenges queries
• Sound knowledge of statutory compliances of UK payroll
• Experience in working with a distributed located team or offshore team
  
  Desirable skills/knowledge/experience:
• Excellent communication skills
• Knowledge and experience in working with O365
• iTrent experience preferable