Practice Manager

CLINIC MANAGER:

Duel Site - Manchester - Liverpool

Salary - £35,000 - £38,000

Bonus £5,000 - £10,000 PA

About Us:

Revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes.

Why Join Us:

● Attractive Compensation Package based on experience and expectations.

● Incentive program linked to KPIs.

● Permanent Full-time contract, 40 hours per week.

● Modern, beautifully designed clinics with high-end equipment.

● Special discounts & benefits on treatments, aligners, and products.

● Comprehensive training for professional growth.

● Support team to help out with administrative procedures.

● Dynamic, unique, and fast-paced environment with impressive career development opportunities.

Responsibilities:

● Be the face of the business, deliver a world-class experience for every customer.

● Supervise and lead the on-site team with their tasks and responsibilities.

● Maintain the clinic’s team and your professionalism to sustain a patient-friendly environment.

● Solve escalated issues of any problems relating to patients.

● Guide the sales team to improve the clinic’s conversion rate.

● Ensure compliance and performance of the clinic with sanitary protocols.

● Coordinate with the booking agents and patient care for smooth appointment planning.

● Participate in recruitment, marketing actions and reception of patients.

Requirements:

● Proven previous experience in Dental Clinical Management.

● Calm and professional manner toward the team and the patients.

● Leadership, verbal and written communication skills for management.

● Energetic, well-organised and team spirited.

● Numbers-driven for sales.

● Passionate for training the team to help patients through their journey.

● Strong knowledge and use of PC and common software applications.