File Handler

Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Office location for this is Bristol - 1 day onsite per week (can be flexible with this)

£30 - £46k depending on experience 

will consider a junior candidate with 1-2 years exp

Description

The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients and public authorities. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The role requires an understanding of the structure and responsibilities of local government.

The majority of the cases will be fast-track PL claims but with the potential to handle multi track cases up to £100K. Cases will be handled on a delegated and non-delegated authority basis.

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files.
• Previous litigation experience.
• Meeting targets.
• Positive, confident and enthusiastic
• Good advocacy skills.
• Excellent listening, verbal and written communication skills.
• Good client care skills and evidence of working to client guidelines on a non-delegated basis.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to maintain concentration and pay attention to detail.
• Driven to achieve.
• Excellent IT Skills.
• Ability to work within the Keoghs Shared Behaviour framework.
• The ability to demonstrate resilience and self-control.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling cases, which are specific to public authority functions, such as highway claims.
• Handling matters in accordance with client SLA's.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMC's and applications.
• Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts
• Drafting questions to medical experts.
• Costs Schedules