DevOps Engineer

The Senior DevOps engineer, reporting to a Team Leader, will be accountable for a range of activities undertaken on-premise, including:

Supporting, maintaining and developing changes to the Bank's solution

Provide coaching and mentoring to colleagues in applying best practice to their work.

Gives guidance to solution designers with regard to product roadmaps and end-to-end architecture of the Domain.

Informs skills and knowledge needed across the domain and works with team leaders to develop the domain wide training plan so the right skills are available to deliver new services.

Supporting and maintaining the tool chain and wider technical estate,

Using best practice in Continuous Improvement/Continuous Development,

Managing Environments - safe promotion of code from pre-production to live including day to day procedures and recovery procedures when required,

Model Agile behaviours in day-to-day activities and promoting Agile best practice.

Working closely with cross-functional teams ensuring teams understand the deployment process, have access to the necessary tools, and is aligned toward the same goals.

Development and maintenance of technology roadmaps and ensuring the sequence of change for the estate is kept refreshed with the roadmaps.

Provide in and out of hours support to the 24/7 production environment, resolving issues as they arise. This includes start of day and end of day working patterns.

Minimum Criteria:

Experience with production support, providing support OOH via an on call rota, and OOH release support

Strong experience with on prem Kubernetes/OpenShift deployments

Hands on contribution to DevOps tooling upgrades, issue resolution, and roadmap driven improvements

Linux systems administration experience in high availability production environments

Infrastructure as Code using Terraform, integrated with CI/CD pipelines (Jenkins)

Automation first mindset across build, deployment, CI/CD, and release processes

Familiar with Observability functions, designing and operating end to end logging, metrics, tracing, dashboards, and alerting systems using ELK, Splunk, Prometheus, Grafana.

Incident management leadership - owning major incident response, prioritisation, Real Time coordination, stakeholder communication, and supporting post incident reviews and reliability improvements.

Thorough understanding of Agile and modern DevOps practices, able to coordinate colleagues and organise priorities, to deliver collaboratively alongside other teams

Essential Criteria:

• Leadership qualities including experience in mentoring, technical guidance and training, stakeholder collaboration, strategic planning.
• Security-first mindset with experience in secure systems and processes.
• Operational discipline and governance standards (Maintaining documentation, adhering to and delivering against SLAs, environment management, best practice approach to change delivery).
• Cloud platform experience (Azure, AWS, or GCP)

Desirable Criteria:

• Broad experience with financial, accounting or payments systems, products and services supporting the payment services in the financial industry.
• Bachelor's degree in computer science, Software or Electronic Engineering or other related discipline.
• Relevant industry qualifications for example from Oracle, Redhat, Microsoft, Kafka..