Customer Solutions Advisor

NOVEMBER START DATE

We are looking for a Customer Solutions Advisor to join a leading business based in the heart of Stoke on Trent. This role is a full time and permanent role- you will be enhancing your skills and career within financial services. You will be taking inbound calls, and making outbound calls, to customers with an outstanding debt to see how you can help.

Benefits:

Earn why you learn £500 bonus paid after the first 3 months

Gym membership contribution of £20 per month

Rewards Platform

Paid time off to Volunteer at a charity

Free onsite parking

Pension scheme, career development and long service awards

Casual dress

Shift Pattern

Two Week Rota:

Monday to Friday: 8am - 4.30pm

Monday to Friday: 10.30am - 7.00pm

Every 4 weeks you will work a Saturday 8am-12.30pm

Salary:£23,000 -Increasing to £23,500 after 6 months. (Plus bonus)

Job Role:

Understanding the customers needs and circumstances

Using the system to update correct information

Looking into affordability and setting up payment plans

Taking payments

Providing excellent customer service

Working towards targets

To hear more about this role- Apply Now!